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Getting started
Create your site, install the widget, send a test message and fix the common snags.
Articles in Getting started
Create your account and first siteSign up, add the website you want chat on, and understand what a “site” is in AskCub.Install the chat widgetPaste one line of code, switch chat on in the dashboard, and reload your site to see the chat bubble.Send a test messageCheck the whole loop — visitor sends, inbox receives, agent replies — before real visitors arrive.Your first-day checklistEight settings that turn a working chat bubble into a support desk visitors actually use.Troubleshooting common problemsNo bubble, messages not arriving, no sound, translation not working or visitors seeing “offline” — what to check first.
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