They write in German.
You reply in yours.
AskCub detects the visitor’s language and translates both ways across 18 languages. Your team reads the original and a translation; visitors only ever see their own language.
- 18 languages
- Automatic detection
- Cubby answers in their language too
Why language gets in the way
You can’t hire for every language
A native speaker for each market is out of reach for most teams.
Copy-paste translation
Agents juggle a translation tab, and tone and context get lost.
Visitors leave quietly
People who can’t ask in their own language often don’t ask at all.
One team, every language
Original and translation
Agents see both, and reply in their own language.
Set it up: Set each agent’s working language.
See it in a conversation
Sample scenes, played the way they happen every day.
Ready in an afternoon
Tick these off and you are live.
Copy, adapt, save as canned replies
Type / in the inbox to use them later.
Hi! Write in any language you like — we’ll reply in yours.
We ship to the EU, UK, US and Japan. Delivery takes 2–6 business days depending on the country.
A colleague will take over now — feel free to keep writing in your language.