Every conversation
deserves a quick, warm reply.
AskCub is live chat for teams that care about their customers but can’t be online all the time. An AI agent that answers honestly, a team that picks up the rest, and the context to make every reply feel personal.
Too many questions go unanswered
Visitors ask before they buy, book or sign up. When nobody answers — because it’s late, because the team is small, because the question is in another language — they quietly leave.
Big companies solve this with large support teams and expensive tools. We wanted something a two-person shop could set up in an afternoon, that still felt good to the customer on the other side.
So we built AskCub around three ideas: an AI agent that answers what it knows and admits what it doesn’t, a shared inbox where people take over without losing context, and visitor insights so every reply starts in the right place.
Why a bear cub?
Ask + Cub. A small, eager, always-on helper — friendly enough to make a support chat feel less like a ticket, honest enough to say “let me get a colleague”.
Says hello first, in the visitor’s language.
Searches your knowledge base before answering.
Answers in whatever language the visitor writes.
Passes the conversation on when unsure.
Covers the hours when your team is offline.
Three promises to your customers
Timely
A quick answer is a kindness. Every feature is measured by how fast it gets a visitor helped.
Honest
AI is labelled as AI, answers show their sources, and Cubby says “I don’t know” instead of guessing.
Warm
Real names, real context and a team that picks up where the AI stops.
Private
Collect less, keep it briefly, and never use conversations to train AI.
Plainly, and only what works
We would rather under-promise. Our site lists only what you can use today; the two things in progress are marked “coming soon”.
- Every number on this site comes from our real plans and code
- Every product screenshot is labelled as sample data
- Privacy protections are on by default, not an add-on
- The free plan has no time limit — it is not a trial
- AnswerCubby and the knowledge base answer common questions.
- UnderstandVisitor insights show who is asking and why.
- ResolveYour team picks up with full context.
- RetainReports and ratings make the next conversation better.
PathClue: analytics from the same team
Want to understand where visitors come from and what they do before they chat? PathClue is our cookieless analytics product, built by the same team.
Click “Chat with Cubby” — this site runs on AskCub. Cubby answers right away and hands you to a person when needed.