Turn hesitating visitors
into customers.
People who are about to buy have one last question: shipping, sizes, a promo code that won’t work. Answer it in seconds — or ask it for them — and the order goes through.
- Answers in seconds, any hour
- Proactive messages on every plan
- See which chats led to orders
Why buyers leave without asking
One unanswered question
Shipping cost, delivery time or size — if the answer isn’t right there, many people just leave.
Slow replies
An email form that answers tomorrow is too late for someone deciding today.
You can’t see who’s stuck
Without a live view, the visitor stuck on checkout looks exactly like everyone else.
Be there at the moment of decision
Instant answers
Cubby answers shipping, returns and sizing questions from your knowledge base, any hour.
Set it up: Add your top 10 pre-sales questions as Q&A pairs.
See who hesitates
The live list shows who is on checkout or pricing, for how long and where they came from.
Set it up: Keep the live visitors view open during busy hours.
Say hello first
One click from the live list, or an invite rule on checkout after 90 seconds.
Set it up: Create an invite rule for /checkout.
Prove the value
Compare conversion for visitors who chatted with those who didn’t.
Set it up: Make sure your purchase goal is tracked.
See it in a conversation
Sample scenes, played the way they happen every day.
Ready in an afternoon
Tick these off and you are live.