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SaaS & software

Docs that answer back,
people for the hard parts.

Import your help center and let Cubby answer the how-to and billing questions with links. Bugs and edge cases go to your team with the full thread and the page the user was on.

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  • Import help center pages
  • Hand-off with context
  • Top question pages in reports
Sample data
Top questions

What software users ask

From trial to renewal.

How do I…? (setup and how-to)Answered from imported help articles, with links.
Cubby can answer
Where is my invoice / how do I change plan?Billing basics as Q&A pairs.
Cubby can answer
Something isn’t workingCubby suggests common fixes, then hands off with context.
Cubby first, then a person
Does it integrate with X?Answered from docs; unknowns go to a person.
Cubby first, then a person
Can we get a custom quote?A person — usually sales.
Best with a person
How AskCub helps

Support that scales with your users

Help center import

Import public docs pages; Cubby answers and cites them.

Learn more

Hand-off with context

Page, path and the conversation so far, for every escalation.

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Find doc gaps

Top pages and unanswered questions show what to document next.

Learn more
Example scene

See it in a conversation

Sample scenes, played the way they happen every day.

Launch checklist

Ready in an afternoon

Tick these off and you are live.

Launch checklist5 items
Reply templates

Copy, adapt, save as canned replies

Type / in the inbox to use them later.

Bug reportCanned reply

Sorry about that! Could you share a screenshot and the steps that led to it? I’ll get it to the right engineer.

Plan changeQ&A pair

Change plans any time in Settings → Billing. Upgrades apply immediately; downgrades at the end of the period.

Trial check-inProactive

Hi! How’s the trial going? Happy to show you the setup that most teams start with.

Recommended plan

Most teams like yours start on VIP 1

10 seats and 2,000 AI answers a month suit a SaaS team splitting support and sales.

Start freeCompare plans
Agent seats10
Conversations / month5,000
AI answers / month2,000
History kept6 months
Two-way translation✓

From $39 a month. Start on Free and upgrade any time.

FAQ

Questions teams ask

Can I put the widget inside my app?
Yes. The same embed code works in any web app; add your app’s domain to the allowed domains.
Can Cubby read private docs?
Import works for public pages. For private material, paste the text into a document.
Can support staff avoid seeing business data?
Yes. The agent-only role works in the inbox and never sees analytics.

Every conversation brings you
closer to your customers.

Free plan with no time limit. One line of code. Cubby starts answering tonight.

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