Don’t lose a lead
just because you’re offline.
Interest peaks at odd hours. Cubby answers what it can right away, collects a name and email for the rest, and your team gets a notification to follow up.
- Offline form on every plan
- Notified by email or team chat
- Leads kept in the inbox
Where leads slip away
Questions after hours
Visitors browse in the evening; your team reads the inbox the next morning.
Forms nobody fills in
A long contact form is a lot to ask before someone has their question answered.
Slow follow-up
Leads sit in an inbox nobody watches until they’ve gone elsewhere.
Answer first, then ask for the contact
Offline form
Outside business hours, visitors leave a name, email and message.
Set it up: Write a friendly offline welcome.
Instant notification
New offline messages go to email, WeCom, DingTalk, Feishu or webhook.
Set it up: Connect your team’s group chat.
See it in a conversation
Sample scenes, played the way they happen every day.
Ready in an afternoon
Tick these off and you are live.
Copy, adapt, save as canned replies
Type / in the inbox to use them later.
We’re offline right now, but Cubby can answer most questions. Leave your email and we’ll reply first thing tomorrow.
I’d love to send you the details. What’s the best email to reach you on?
Hi! Thanks for your question last night about weekend classes. Here’s the timetable — would Saturday the 14th work for a free trial?