Contact
Questions?
We’re right here.
The quickest way is the chat in the corner — Cubby answers right away and brings in a person when needed. Prefer email or a form? Those work too.
Right now: chat with Cubby
This site runs on AskCub. Ask about plans, setup or anything else — a teammate takes over if Cubby can’t help.
Ways to reach us
Message
Send us a message
We read every message and reply by email.
After you send it
- A person replies by email, usually within one business day
- If it needs a look at your account, we check before replying
- Still open? We can set up a short call
Prefer email? Write to hello@tapcub.com.
FAQ
Before you write
Can I get an invoice?
Yes. Send us your order number and company details and we’ll email one.
A visitor wants their chat data deleted.
Visitors should contact the website they chatted with — that site’s team can delete conversations from the inbox. Site owners can email us for help.
Where are the setup guides?
In the documentation, and on the integrations page for each platform.