Clear answers,
careful by design.
Customers ask how products work, which documents to send and how long things take. Cubby answers only from your approved materials; anything about a specific account or advice goes to your staff.
- Card and ID numbers masked
- Answers from approved materials
- Agent-only role for staff
What customers ask
Keep Cubby on general information.
Helpful within clear limits
Ready in an afternoon
Tick these off and you are live.
Copy, adapt, save as canned replies
Type / in the inbox to use them later.
For anything about your own account, I’m passing you to a colleague. Please don’t share full card numbers here.
To apply you’ll need ID, proof of address and your last three payslips. Upload them in the secure portal.
We review applications within 5 business days and email you as soon as there’s a decision.
Most teams like yours start on VIP 1
10 seats, 2,000 AI answers and 6 months of history suit a regulated support team; Enterprise offers self-hosting.
From $39 a month. Start on Free and upgrade any time.