Answer, understand, resolve, retain.
One platform.
AskCub puts the AI agent, your team and the visitor’s context in the same conversation. One script on your site, one inbox for your team, one history for every customer.
- One line of code
- Free plan, no time limit
- No credit card
Facts
Every question gets a reply — at any hour
Cubby answers first from your knowledge base, in the visitor’s language, with the source attached. Pinned FAQs answer the most common questions before anyone types.
- AI answers grounded in your Q&A pairs and documents
- Pinned FAQs that don’t start a conversation
- Business hours, offline form and after-hours AI cover
- Clearly labelled as AI, always
Know who you’re talking to before they type
The live list shows who is on your site and what they are looking at. Next to every conversation, a context card shows where the visitor came from, the path they took and how often they’ve visited.
- Live visitors, browsing or in the background
- Source, landing page, path this visit, device, language
- New, returning and long-browse tags
- Previous conversations with the same visitor
- /10:02 · from Google Ads
- /collections/spring10:03
- /products/linen-shirt10:05 · 2 min
- /cart10:07
- /checkoutnow · 3 min
Cubby and your team, one conversation
When Cubby is unsure, or the visitor asks for a person, the conversation moves to your inbox in one piece. Your agent sees every message, the sources Cubby used and the visitor’s context.
- Hand-off with the full thread and context
- Canned replies with /, internal notes, transfer
- Image, file and voice messages both ways
- Two-way translation for every language you don’t speak
Learn from every conversation
Reports show speed, quality and how chats affect orders. Ratings, offline messages and unanswered questions become a to-do list that makes the next conversation better.
- Satisfaction ratings after each conversation
- Chat vs no-chat conversion on your own goals
- Unanswered questions and drafts for the knowledge base
- Offline messages captured as leads
Sample figures.
Eight groups of features, one product
The full list lives on the features page. Here is how it fits together.
AI agent
- Knowledge base answers with sources
- Hand-off when unsure
- Own name and avatar
- Bring your own model key
Chat widget
- Your colours, logo and position
- Welcome messages and hours
- 6 message types
- Dark mode, mobile control
Shared inbox
- Unassigned · mine · all
- Canned replies and notes
- Transfer and auto-assign
- Forward and broadcast
Languages
- 18 languages both ways
- Auto language detection
- Original + translation
- Widget in the visitor’s language
Reports
- Speed, resolution, CSAT
- AI share and KB hit rate
- Busy hours and top pages
- Chat → order conversion
Team & security
- Agent-only role
- Per-permission switches
- Masking and retention
- Allowed domains, rate limits
Fewer tools, fewer gaps
When the chatbot, the inbox and the visit data are separate products, context gets lost between them. In AskCub they share one conversation.
No lost context
Cubby, agents and visitor data share the same thread, so nobody asks the customer to repeat themselves.
One script, one setup
A single line of code adds the widget. Settings, knowledge base and team live in one dashboard.
One simple bill
AI agent, visitor insights and inbox are on every plan. Pay for seats, conversations and AI answers as you grow.