No website?
You still get a proper support desk.
A hosted chat page with your name, your colours and Cubby already inside. Share the link anywhere — bio, signature, QR code on a package — and every conversation lands in the same inbox as your website chat.
- Nothing to install
- Works on any phone
- Same inbox as the widget
Your customers are already on their phones. Meet them there.
Not every business has a website, and not every website lets you add code. A chat link is the part of AskCub that needs neither.
Made for phones first
The hosted page is a full-screen chat that opens instantly from a tap on Instagram, a QR code or a text message. No app, no login.
Looks like you, not like us
Your logo, brand name, colour and welcome message. Pro and up can remove the “Powered by AskCub” line.
Cubby is on the link too
The same AI agent, the same knowledge base, the same hand-off to your team. Answers at 2 a.m. whether the question came from a website or a sticker on a box.
Six places a chat link earns its keep
One URL, copied once. Each card shows a typical way to use it — the text under the card is what people actually see.
Social bio
Instagram, TikTok, Xiaohongshu, Facebook: the one link you are allowed becomes a support desk, not just a shop.
Email signature
Replace “reply to this email” with a chat that Cubby answers immediately — and your team continues.
QR on packaging
A sticker on the box or the invoice. Returns, sizing, assembly questions — answered before anyone opens a ticket.
Shop counter or table card
A table card in a café, a counter card at a clinic: visitors ask while they wait, you answer from the back room.
Text & messenger apps
Paste it into a WhatsApp or SMS reply when the conversation needs attachments, voice or a hand-off to a colleague.
Invoices, menus, manuals
Any PDF or printed document gets a support entrance. The visitor arrives already knowing what they bought.
One URL, created the moment you sign up
Every site in AskCub gets a chat link automatically. Copy it from the dashboard and it works — nothing to configure.
- Available on every plan, including Free
- The address is your site key — stable, short, no setup
- Conversations from the page are tagged “Chat page” in the inbox and reports
- Works in in-app browsers (Instagram, WeChat) and desktop browsers alike
- Change the look at any time — the link never changes
Solid-wood tables, made to order in Lisbon. Lead times, wood samples, custom sizes — ask us 👇
chat.askcub.com/7f3e9a2c…Your chat link — share it anywhere https://chat.askcub.com/YOUR_SITE_KEY
YOUR_SITE_KEYYour site’s key — the same one the widget uses; find it under Chat → Settings
channel: pageHow these conversations are tagged in the inbox and in reports, next to “widget”
#t=…Added automatically when a visitor opens the page from your widget, so it stays one conversation
Website chats and link chats, one list
Conversations from the chat link arrive in the same inbox as the website widget, with the source shown. Same queues, same canned replies, same agents, same reports.
- Each conversation shows its channel: chat page or widget
- Assignment, transfer, notes and broadcast work the same
- Reports count page conversations alongside widget ones
- Business hours and the offline form apply too
- Agents don’t need to learn a second tool
From the widget to a full page — still one conversation
A visitor chatting in the widget can open the same conversation as a full page (“open in new window”), or follow any link on your site to the chat page. The thread, Cubby’s answers and the agent all carry over. Come back within 24 hours and it is still the same conversation.
- “Open in new window” in the widget header hands the conversation over to the page
- Links on your site to the chat page carry the hand-over automatically
- Same browser within 24 h: the conversation simply continues
- “Remember me” keeps the visitor recognised for 30 days on that device
- Visitors can clear their own history at any time; no account needed
A page that looks like your business
The hosted page uses the same appearance settings as your widget: logo, brand name, colour, welcome message, dark mode. Change them once, both update.
- Logo, brand name and subtitle in the header
- Primary colour and dark mode follow the widget settings
- Welcome message, pinned FAQs and business hours apply
- Remove “Powered by AskCub” on Pro and up
- Interface language: automatic, Chinese or English
Print it. Stick it. Stand it on the counter.
The link is short and never changes, so any QR generator turns it into a code you can print once and keep. Scans open a mobile-first page that loads in a blink.
- Make the code with any free QR generator — the address is static
- Codes never expire; change the page, not the code
- Business hours and the offline form apply, so a scan at midnight still gets a reply
- Cubby answers from the same knowledge base as your website
- Scans land on a mobile-first page in under a second
Which one, when?
Most teams use both. Here is what differs and what is identical.
| Chat link | Website widget | |
|---|---|---|
| Where it lives | Hosted page at chat.askcub.com | Inside your own website |
| Setup | Nothing — copy the URL | One line of HTML |
| Best for | No website, social bios, print, email | Visitors already on your site |
| Cubby AI answers | ||
| Same inbox & agents | ||
| Visitor context | Channel, device, location, visits | Plus current page and path |
| Proactive messages | ||
| Live visitor list | ||
| Business hours & offline form | ||
| Translation | ||
| Branding | Logo, colour, badge | Logo, colour, position, badge |
Both are included on every plan. The widget adds page-level context because it runs on your pages.
A maker without a website, and a late-night lead
Two scenes where the conversation starts from a link, not a site.