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E-commerce & DTC

More answers,
fewer abandoned carts.

Shoppers ask the same handful of questions before they buy. Let Cubby answer them in seconds, step in yourself on checkout, and see which conversations end in an order.

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  • Works on Shopify, WooCommerce and more
  • Proactive messages on every plan
  • Chat → order reports
Sample data
Top questions

What shoppers ask, and who answers

Typical questions in an online store, and how AskCub handles each.

How long does shipping take, and what does it cost?A Q&A pair answers instantly, no AI answers used.
Cubby can answer
Which size should I pick?Cubby uses your size guide; tricky fits go to a person.
Cubby first, then a person
Can I return or exchange it?Answered from your returns policy, with the source.
Cubby can answer
Where is my order?Your team checks the order; Cubby explains how tracking works.
Cubby first, then a person
My promo code doesn’t workBest handled by a person — often worth a proactive message.
Best with a person
How AskCub helps

Built for how stores sell

Instant pre-sales answers

Shipping, returns, sizes and payment from your knowledge base.

Checkout rescue

Invite rules and one-click messages for hesitating shoppers.

Chat → order

Conversion of visitors who chatted vs didn’t.

Example scene

See it in a conversation

Sample scenes, played the way they happen every day.

Mia on checkout for 3 min · 2nd visit · from Instagram
Launch checklist

Ready in an afternoon

Tick these off and you are live.

Launch checklist5 items
Reply templates

Copy, adapt, save as canned replies

Type / in the inbox to use them later.

ShippingQ&A pair

Orders ship within 1 business day and arrive in 2–4 days. Shipping is free over €49.

ExchangeCanned reply

No problem! Start an exchange from your order page and pick the new size — we’ll send it as soon as the return is on its way.

Back in stockCanned reply

That one’s back on Friday. Leave your email and I’ll make sure you hear first.

Recommended plan

Most teams like yours start on Pro

3 seats and 1,000 conversations a month cover most growing stores, and translation opens new markets.

Agent seats3
Conversations / month1,000
AI answers / month300
History kept3 months
Two-way translation✓

From $12 a month. Start on Free and upgrade any time.

FAQ

Questions teams ask

Does AskCub work with Shopify and WooCommerce?
Yes, through the embed code in your theme. The integrations page has step-by-step instructions.
Can Cubby look up orders?
Not today. Cubby answers from your knowledge base; order look-ups are handled by your team in the inbox.
Will it slow down my store?
No. The launcher is about 6 KB and loads after your page.

Every conversation brings you
closer to your customers.

Free plan with no time limit. One line of code. Cubby starts answering tonight.

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