Practical answers instantly.
Medical questions to people.
Most patient questions are practical: opening hours, services, prices, how to book. Cubby answers those from your information. Anything about symptoms or treatment goes straight to your staff.
- Cubby never gives medical advice
- Sensitive numbers masked
- Retention you control
What patients ask
Keep Cubby on the practical side; your staff handle the rest.
Helpful, careful, private
Practical answers only
Teach Cubby hours, services and prices; leave medical topics out of the knowledge base so they go to staff.
Ready in an afternoon
Tick these off and you are live.
Copy, adapt, save as canned replies
Type / in the inbox to use them later.
That’s a question for our medical team — I’m passing you to a colleague now. If it’s urgent, please call us or the emergency number.
You can book online in our booking system or ask here — a colleague will find a time with you.
We’re open Monday to Friday 8:00–18:00 and Saturday 9:00–13:00.
Most teams like yours start on Pro
3 seats and 3 months of history suit a small practice; shorten retention to fit your requirements.
From $12 a month. Start on Free and upgrade any time.