Your team sleeps.
Cubby keeps the lights on.
Set your business hours, choose “AI answers when everyone is offline”, and Cubby covers nights and weekends. What it can’t answer becomes a message waiting for you in the morning.
- Business hours in your time zone
- AI answers when nobody is online
- Offline form for the rest
What happens after five
Questions don’t stop at night
Many visitors browse in the evening and at weekends.
Morning backlog
Your team starts the day catching up on yesterday’s questions.
Night shifts are expensive
Staffing around the clock rarely makes sense for a small team.
Round-the-clock answers, without the night shift
AI when nobody is online
Cubby answers only when all agents are offline — your team handles the daytime.
Set it up: AI mode: only when all agents are offline.
Morning hand-over
Leads and open conversations are waiting in the inbox, with notifications.
See it in a conversation
Sample scenes, played the way they happen every day.
Ready in an afternoon
Tick these off and you are live.
Copy, adapt, save as canned replies
Type / in the inbox to use them later.
Our team is offline until 9:00, but I can answer most questions right now. What can I help with?
That’s one for my colleagues. Leave your email and they’ll get back to you first thing in the morning.
Good morning! Following up on your message from last night — Monday at 10:00 is free for the repair. Shall I book it?