Blog category
Sales & conversion
Using conversations to rescue checkouts, answer buyers and prove what support is worth.
Sales & conversion
Sales & conversion2 min read
Rescuing hesitant checkouts with live chat
The last step before buying is where small doubts become lost orders. How to spot hesitation, what to say, and how to tell if it’s working.
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Sales & conversion2 min read
Proving what customer support is worth
Support is often seen as a cost. Connecting conversations to conversions — carefully — shows where chat earns its keep.
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Sales & conversion2 min read
Pre-sales chat: twelve replies that move buyers forward
Ready-to-adapt answers for the questions people ask right before they buy — pricing, sizing, shipping, comparisons and hesitation.
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